What type of phone plan should I get?
dokiWatch requires a Nano SIM card with voice minutes and data services. This is similar to getting a phone plan for your smartphone.
We recommend 100 voice minutes and 300MB of 3G data with the SIM card plan. You can get a prepaid plan, monthly plan, or family plan.
*Note: Do not get a "Wearable" SIM. Be sure to inform your carrier that you need a regular phone SIM, as wearable SIMs are not compatible with dokiWatch.
Can I use a 'data-only' SIM card?
Only dokiWatch S model has the option to use data-only SIM cards since it comes with the 'VOIP Call' (or data call) function, which means it does not require voice minutes.
When using a 'data-only' SIM, you will need to use the 'VOIP Call' function from both the watch and app to initiate regular calls. The 'Voice Call' function will not work with data-only SIM cards. However, VOIP Calls is similar to a Voice Call, except it uses data instead of minutes.
Can I use a 2G-only SIM card?
No. 2G SIM cards will not work with dokiWatch. All functions on dokiWatch requires 3G data in order to function properly.
Which carriers or telecom operators are compatible with dokiWatch in my country?